Management Team

  • Claire Chiang See Ngoh
  • Senior Vice President, Banyan Tree Holdings Limited
  • Chairperson, China Business Development
  • Managing Director, Retail Operations
  • Chairperson, Banyan Tree Global Foundation

  • Ms Chiang is a co-founder of Banyan Tree Hotels & Resorts and pioneered the Group’s retail business. As Chairperson for China Business Development she focuses on acquiring new management contracts, and as an Advisor on Human Capital Development guides strategic issues in organisational and human capital capability. She also chairs Banyan Tree Global Foundation, the Group’s sustainability arm.

    Ms Chiang holds executive and non-executive directorships in three subsidiaries and companies affiliated with Banyan Tree Holdings and holds directorships in four family holding companies. She is also a director of the Wildlife Reserves Singapore Conservation Fund, Mandai Park Holdings, Singapore Art Museum, Denmark-based ISS A/S, and Dufry AG, Switzerland. In December 2017, she was appointed a Member of the Singapore Biennale 2019 Steering Committee.

    Ms Chiang is a Pioneering Member for the Diversity Action Committee to build up female representation on company boards. She co-chairs the ACCORD Family & Community Council set up by the Ministry of Defence. She has served as a Justice of the Peace since her appointment by the President of Singapore in 2008. Her many affiliations include being a Member of the National Arts Council, Chairperson of the Shirin Fozdar Program at Singapore Management University, Chairperson of the Singapore Book Council, Honorary Council Member of the Singapore Chinese Chamber of Commerce and Industry, and Pioneering Member of the Diversity Action Committee.

    For her advocacy in social issues and achievements as an entrepreneur, Ms Chiang has won numerous awards. She received the Supernova title at the inaugural Women Entrepreneur Awards by Mediacorp.

    Ms Chiang graduated from the University of Singapore with a Bachelor of Arts (Honours) and holds a Master’s degree in Philosophy from the University of Hong Kong. She is married to Group Executive Chairman, Mr Ho KwonPing.

  • Ho KwonCjan
  • Senior Vice President, Group Chief Designer

  • Mr Ho is the Senior Designer involved in overseeing design and project teams in the architectural subsidiary of the Group. He has also been a Director of Laguna Resorts & Hotels Public Company Limited (“LRH”) since 2012. Prior to 2005, he was Joint Managing Director of LRH, a position he held from 1998. Mr Ho served as Vice Chairman of Thai Wah Public Company Limited in Thailand from 1997 to 2003. From 1996 to 1998, he was the Managing Director of Thai Wah Resorts Development Public Co., Ltd and from 1985 to 1992, the Project Manager of Thai Wah Resorts Development Public Co., Ltd. Before this, he worked at the architecture firm, Akitek Tenggara, in Singapore. Mr Ho holds a Bachelor of Architecture (Honours) from the National University of Singapore and is a recipient of the Singapore Institute of Architects Gold Medal. He has been registered with the Singapore Board of Architects since 1986. Mr Ho is the brother of the Executive Chairman, Mr Ho KwonPing.

  • Eddy See Hock Lye
  • Executive Vice President, Group Managing Director

  • In addition to being the Group Managing Director, Mr See retains his role as Group Chief Financial Officer, a position he has held since 2004. He has also served as a member of the Board of LRH since 2012. Before joining the Group in 2004, he was the Managing Director of Asia Business Forum from 2002 to 2004 and its Chief Financial Officer from 2001 to 2004. From 1996 to 2001, he was the Group Financial Controller of Amara Holdings Limited. He was also the General Director of Amara Hotel Saigon Company Ltd, which operated Amara Hotel in Ho Chi Minh City, from 1998 to 2001. Prior to that, he was with Ernst & Young for nearly a decade, spending his last four years there as Audit Manager. Mr See holds a Bachelor of Commerce from the University of Auckland and is an Associate Chartered Accountant, New Zealand.

  • Shankar Chandran
  • Managing Director, Laguna Resorts & Hotels PLC and Owned Hotels, Banyan Tree Group and Spa & Gallery Operations

  • Mr Chandran has overseen Banyan Tree Spa since 2005, growing the business to more than 60 spas worldwide. Appointed to the Board of LRH in 2012, he officially became Managing Director of LRH in 2014. Mr Chandran has since assumed the additional role of Managing Director, Owned Hotels, for the Banyan Tree Group. Fourteen hotels directly report to him as the Owner’s Representative, on matters of hotel management, operational and owner’s matters. From 2001 to 2004, Mr Chandran served as Group Executive (Corporate) Director, and from 1997 to 2001 as Assistant Vice President, Finance. Prior to joining the Group, he was the Financial Controller and Deputy General Manager of Regent Plaza, London, and Regional Internal Auditor/Financial Controller of Hilton International Hotels, UK. He holds a Postgraduate Diploma in Management Studies from Kingston University (London) and a Higher National Diploma in Finance from South West London College, UK.

  • Dharmali Kusumadi
  • Senior Vice President, Managing Director, Architrave

  • Mr Kusumadi oversees the architectural, business and project development divisions of the Group, where he is responsible for design, project development and non-China business development activities. Prior to joining the Group in 1991, he was the Planning and Development Head of LG Group in Bali, in charge of design and planning for projects. He was the Principal Architect of Kusumadi Associates from 1984 to 1989 and a part-time lecturer at the Architecture Department of Soegijapranata Catholic University, Semarang, Indonesia, from 1985 to 1989. He has been a member of the Indonesian Institute of Architects since 1991 and holds a Master of Architecture from Parahyangan Catholic University, Bandung, Indonesia.

  • Stuart Reading
  • Senior Vice President, Group Property Development

  • Mr Reading assumed his current role in January 2014 and oversees property sales, which has been established as a separate unit due to its increasing importance as a core business for the Group. He was previously Vice President, Chief Financial Officer for LRH and Deputy Managing Director, LRH. Mr Reading has also served on the Board of LRH since 2006. He joined LRH in 2002 as Assistant Vice President, Finance & Administration, responsible for the property sales and holiday club businesses finance function. Prior to joining the Group, he spent more than 10 years with Pricewaterhouse Coopers in Australia and Papua New Guinea. From 1999 to 2002, he was a Director in the Assurance and Business Advisory Services division in Sydney. He is a member of the Institute of Chartered Accountants in Australia and holds a Bachelor of Business degree in Accounting from the University of Western Sydney.

  • Shelly Yeo
  • Vice President, Corporate Finance

  • Ms Yeo plays a key role in the overall running of the Finance Department in the Corporate Head Office and in maintaining statutory compliance of the Group. She also supports the Group’s expansion in entity structuring, tax compliance requirements, audit, and accounts reporting. Prior to joining the Group in 2001, she worked in several companies listed on the Singapore Stock Exchange including Cerebos Pacific Limited and Leeden Limited. She graduated from the National University of Singapore with a Bachelor of Accountancy, and is a member of the Institute of Chartered Accountants Singapore.

  • Hokan Limin
  • Vice President, Hotel Finance

  • Mr Limin is in charge of monitoring hotel performance and implementing policies and procedures. His main responsibilities are hotel finance, compliance, operational analysis, and operational audit. He also supervises risk management and Zero-based Budgeting. Prior to joining the Group in 1999, Mr Limin worked at hotel investment companies in Indonesia and several five-star resort chains including Hyatt, Inter-Continental, and Shangri-la. He holds a Bachelor of Finance and Accountancy from Trisakti University, Jakarta, Indonesia.

  • Cindy Lee Lai Yee
  • Senior Vice President, Managing Director, Group Project Services

  • Ms Lee joined Banyan Tree in 2001 as a cost manager and was promoted to her current role in November 2015. She oversees the development of all new projects by the Banyan Tree Group, with key focus on governance of project and procurement processes as the Group’s footprint expands. She has 30 years of experience in the construction and real estate industry, having practised in both the public and private sectors. Ms Lee holds a Bachelor of Science (Building) and a Graduate Certificate in Real Estate Finance, both from the National University of Singapore.

  • Sachiko Shiina
  • Vice President (Japan and South Korea)

  • Ms Shiina is responsible for sales and marketing activities for Japan and Korea, and also leads, coordinates and supervises the overall operational and business development activities for the Group in Japan. Ms Shiina joined the Group in 1995 as Sales and Marketing Manager of the Group Sales Agent in Japan. In 2000, she became Director of Sales, Japan, and was promoted to Assistant Vice President, Sales & Business Development in 2006.

  • Philip Lim Choon Siong
  • Vice President and Regional Head, Hotel Operations

  • Mr Lim joined the Group as General Manager of Banyan Tree Sanya in June 2010. He was subsequently promoted to Assistant Vice President for China Hotel Operations and Business Development, and became Vice President, Hotel Operations – China. He now heads our Hotel Operations for all managed properties worldwide except for China. He was previously General Manager with the Marco Polo Hotel Group in Hong Kong and has more than 25 years’ hospitality experience in Asia including Singapore, Hong Kong, Taiwan and mainland China. Mr Lim has a Master’s degree in Business from the University of Newcastle, Australia, and received his hospitality education at The Blue Mountains International Hotel Management School, Australia, and International Hotel and Tourism Training Institute, Switzerland.

  • Gavin Herholdt
  • Vice President, Managing Director, Laguna Lăng Cô, Vietnam (LLC)

  • Mr Herholdt is responsible for the overall performance of Laguna Lăng Co, which includes formulating and implementing strategies to improve the profitability and brand value, attracting new investors, managing shared services, overseeing and promoting LLC property sales and project development.

    Mr Herholdt was previously Chief Operating Officer and General Manager, Corporate Services, at Hamilton Island Resort, Australia. He had been responsible for running Hamilton Island operationally and financially since 1996, and for 20 years was instrumental in turning the resort around from a loss-making to a highly profitable integrated resort.

    Mr Herholdt is a Chartered Accountant by training. Prior to joining Hamilton Island, he was with the accounting firm Coopers & Lybrand from 1986 to 1996, and had worked with them in Canada, the UK and Australia. He obtained his Bachelor of Commerce from the University of Queensland, Australia.

  • Alan Chin
  • Senior Vice President, Banyan Tree Holdings
  • Managing Director, Banyan Tree (China)

  • Mr Chin is the Managing Director of the Banyan Tree Group of Companies in China, in joint venture with China Vanke. Mr Chin joined Banyan Tree in 2010 as General Manager, Wenjiang Company, and Director, Special Projects. In 2015, he was promoted to Vice President overseeing the China property development, where he was responsible for the performance of all property projects and sales in China, while serving as Managing Director for the Banyan Tree China Fund. He was promoted to his current role of Senior Vice President in July 2017. Mr Chin has a track record of over 20 years in hospitality and real estate, including experience in property development, consultancy and private equity. Prior to joining the Group, he held various senior positions at the China Hospitality Fund by RREEF and H&Q AP from 2008 to 2010, and with AccorHotels Group from 2002 to 2008. Mr Chin graduated from Beijing University of Technology with a Bachelor of Arts in Civil Engineering.

  • Carolyn Zhang
  • Vice President, Corporate (China)

  • Ms Zhang plays a key role in the overall running of the corporate office in mainland China, where she is in charge of all corporate finance and administration functions. She also supports other corporate functions such as human resource, legal and information and communications technology, with co-ordination and direction from the Group Head Office in Singapore. Prior to joining the Group in 2002, she worked for several well-known international conglomerates including Siemens and Thakral. She graduated with a Bachelor of Accountancy from Fudan University, China, and is a member of the Certified Accountants of China.

  • Kuan Chiet
  • Chief Financial Officer, Banyan Tree Group

  • Mr Kuan is Chief Financial Officer of Banyan Tree Group, overseeing the Group’s Human Resource, Corporate Finance, Corporate Secretarial, Corporate Communications, Risk Management, Legal and Internal Audit functions.

    Mr Kuan was previously Vice President, Finance & Administration, Laguna Resorts & Hotels PLC and Head, Group Asset Management, a position he held since 2013. In addition to overseeing the finance department, he was responsible for putting in place proper financing structures for development projects undertaken by LRH. He was also in charge of the corporate secretariat function which covers all regulatory matters pertaining to the Stock Exchange of Thailand and the Thai Ministry of Commerce. At the same time, Mr Kuan headed the legal and information and communications technology departments and was the Head of Group Asset Management.

    He has held other senior roles in LRH and continues to be the Executive Director of Thai Wah Plaza Ltd. He was formerly the Financial Controller of Thai Wah Plc and served on the board of Thai Wah Food Products Plc. He graduated from the National University of Singapore with a Bachelor of Business Administration.

  • Peter Wang
  • Vice President, Business Development and Projects (China)

  • Mr Wang is Vice President, Business Development and Projects, China. He oversees the development, design and construction of all projects by Banyan Tree China. Mr Wang joined the Group in 1994 as General Manager of Architrave China. He has 30 years of experience in the design and construction industry, having practised in many renowned architectural firms. He graduated from Tongji University, China, majoring in Landscaping Architecture, and has a Master of Architecture from Toyohashi University of Technology, Japan.

  • Henry Ngai
  • Vice President, Chief Financial Officer (China)

  • Mr Ngai was appointed Chief Financial Officer and Vice President – Corporate Finance of Banyan Tree China Hotel Management Company and Banyan Tree China Hotel Assets Company in February 2018. He is responsible for accounting, finance, treasury, debt management, information technology and legal and company secretarial services. Before joining the Group, Mr Ngai was a partner at KPMG China with more than 15 years experience in providing tax and business advisory services, which included assisting multinational companies in developing and implementing tax-efficient holding and operational structures for their investments in China. He was also the partner-in- charge of learning and development of the tax practice in KPMG China from 2014 to 2016. Mr Ngai holds a Bachelor’s degree in Accountancy from The Hong Kong Polytechnic University, and is a member of both the Hong Kong Institute of Certified Public Accountants and the Taxation Institute of Hong Kong.

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